Gambling should always be a form of entertainment — never a financial strategy or a way to recover losses. 98pak provides the tools, information and support every Pakistani player needs to stay in control and play responsibly.
Set Deposit Limits
Log in → Account Settings → Responsible Gambling → Deposit Limits
Activate Loss Limits
Log in → Account Settings → Responsible Gambling → Loss Limits
Set Session Timer
Log in → Account Settings → Responsible Gambling → Session Reminders
Request Self-Exclusion
Contact Support via Live Chat or email [email protected] (plain text only)
Every registered 98pak account comes with a full suite of responsible gambling controls. These are not buried in obscure settings — they are surfaced prominently so you can use them whenever you need to.
Set a maximum deposit amount per day, week or month. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when lowered. Increases are subject to a mandatory 24-hour cooling-off period to prevent impulsive decisions. Recommended starting limit for Pakistani players: PKR 5,000 per week.
Define the maximum amount you are willing to lose within a set period. When your net loss reaches this threshold, your account is automatically restricted from further wagering until the period expires. This tool is particularly effective for players who find it difficult to stop once they start losing — a common warning sign of problem gambling.
Set a maximum duration for each gaming session. On-screen reminders appear as you approach your limit. Once the time limit is reached, you are automatically logged out. You can also set reality-check pop-ups at regular intervals — for example, every 30 minutes — to show your session duration and net result, keeping you grounded in reality rather than flow-state gambling.
Request a temporary break from gambling lasting 24 hours, 48 hours, one week or one month. During a cooling-off period, your account remains open and your balance is preserved, but you cannot place bets, access the casino or make deposits. This option is ideal if you feel you need a short break without committing to full self-exclusion.
Self-exclusion permanently or temporarily blocks your access to the 98pak platform. Options range from six months to five years, or a permanent closure with no option to reopen. Once self-exclusion is active, all marketing communications are stopped immediately. To request self-exclusion, contact our support team at any time via Live Chat — it is processed within one hour of your request.
Stop receiving bonus offers, promotional SMS messages, email campaigns and in-platform pop-up offers at any time. Players who are taking a break, managing their play or actively using responsible gambling tools will have all promotional communications suspended automatically. You can manage this preference independently of other account settings.
Problem gambling can affect anyone — regardless of income, city or background. It does not discriminate between a PSL cricket fan in Lahore and a live casino player in Karachi. The earlier a problem is identified, the easier it is to address. Reviewing the checklist below honestly is an important first step.
Do you bet more than you can afford to lose — amounts that, if lost, would affect your ability to cover basic living costs in Karachi, Lahore or wherever you are based?
Do you find yourself chasing losses — placing bigger bets to try to recover money you have already lost?
Has gambling caused conflict with family members or affected your relationships, work, studies or daily responsibilities?
Do you feel irritable, restless or anxious when you try to cut down or stop gambling?
Have you borrowed money, taken a loan or sold assets to fund gambling — including using services like Easypaisa or JazzCash transfers intended for other purposes?
Do you gamble to escape stress, anxiety, depression or other emotional difficulties rather than for entertainment?
Have you tried to stop or cut down on gambling multiple times and failed?
Responsible gambling is not a tick-box exercise at 98pak. It is a structural commitment built into how we operate the platform from the ground up. Here is what we actively do — not just what we claim to do.
Every account undergoes identity and age verification before withdrawal access is granted. We do not allow minors to gamble under any circumstances. 18+ or the higher minimum required by the applicable operator/license jurisdiction — this is non-negotiable.
Our system actively monitors for patterns associated with problem gambling — rapid escalation in bet sizes, deposit frequency spikes and long uninterrupted sessions. Flagged accounts receive proactive outreach from our responsible gambling team.
We do not target vulnerable users or those on self-exclusion with promotional messages. Bonus offers are never sent to accounts with active responsible gambling restrictions. We do not use pressure tactics or artificial urgency to encourage increased betting.
Our customer support agents are trained to recognise and sensitively handle responsible gambling concerns. Support is available in English, with Urdu-language assistance on request. We can activate any responsible gambling tool on your behalf instantly via Live Chat.
Protecting minors is one of our most serious obligations. Access to 98pak is strictly limited to adults aged 18 and above, or the higher minimum required by the operator or applicable license jurisdiction. We enforce this through mandatory KYC age verification at the account level.
If you share a household with children or young adults across cities like Rawalpindi, Faisalabad, Multan or Peshawar, we strongly recommend taking the following steps to prevent any accidental access to gambling content:
Gamble only what you can afford to lose. Set a strict budget in PKR before you start and treat it as the cost of entertainment — not an investment.
Never chase losses. Chasing is one of the most common and damaging gambling behaviours. If you hit your loss limit, stop — not for today, but for this session.
Set time limits and respect them. Whether you are watching a PSL match or playing live casino, know when your session ends before it starts.
Do not gamble when emotionally compromised. Stress, anxiety, grief or even celebration can all impair decision-making. Give yourself space before placing a bet.
Use the available tools proactively. Do not wait until you have a problem to set limits. Use deposit caps and session timers from the very first day.
Ask for help early. Reaching out is a sign of strength, not weakness. Our support team is available 24/7 and will handle any responsible gambling concern with complete discretion.
Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. 98pak does not claim to be licensed, approved, regulated or endorsed by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, any provincial government or any Pakistani bank or financial institution.
All players accessing 98pak from Pakistan are solely responsible for understanding whether their participation in online betting and gaming is lawful in their specific jurisdiction. The legal landscape around online gambling in Pakistan is complex and subject to change. We strongly encourage you to seek qualified legal advice if you are uncertain about your position.
Nothing on this page or elsewhere on the 98pak platform constitutes legal advice. The mention of payment references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah is for contextual familiarity only and does not imply that these providers endorse, support or are affiliated with gambling activity.
If you or someone you know is struggling with problem gambling, consider reaching out to a recognised mental health or addiction support resource in your area. Your doctor, a local mental health professional or a certified counsellor can provide confidential guidance.
Players seeking international responsible gambling resources may look into organisations operating in the operator's licensing jurisdiction — details are available through our Help Centre.
Our support team at (plain text — not a link) can connect you with appropriate resources and activate any protective tool on your account immediately.
Gambling is more enjoyable when you are in control. Set your limits today, use the tools available and play with confidence — knowing that 98pak has your back every step of the way.
Adults 18+ only. Local laws may restrict gambling. Never gamble more than you can afford to lose. Play responsibly.